Skip to main content
All CollectionsBuying
Buyer Protection
Buyer Protection
Updated over a week ago

Buy with confidence on Redspur. Buyer’s Protection is in place to protect you every time you make a Redspur purchase.

Returns & Refunds

  • We value your satisfaction by facilitating returns and refunds. The claim must be submitted within a 3-day window from delivery.

  • Your order qualifies for a return if the item is damaged or not as described. Returns aren't accepted for fit issues, delivery delays, or buyer changes of mind.

  • To initiate a return, simply email [email protected] with the seller's name, item photos, and a description of the issue.

  • Returns are reviewed promptly within 30 days for approval.

  • We ensure your peace of mind by providing prepaid USPS shipping labels for returns, safeguarding you in case of lost return claims.

View our Returns & Refunds center for more information.

Payments

  • Make secure purchases with Redspur’s Buyer Protection.

  • When you make a purchase on Redspur, we hold your payment until you receive your item and review it.

  • If you accept the shipment or three days have passed without any action, the seller will receive your payment. If you submit a return request, your payment will be held until the case is resolved.

  • Any disputes or claims you file may take up to 30 days to be processed. If approved you will receive payment, and funds will be deposited within 5 business days.

Privacy

  • We promise never to sell your data to third parties. It is your data, not ours! Your privacy is important to us.

  • We will only use your data to provide Redspur services and Redspur marketing materials to you.

Benefits of Buying on Redspur

  • We handle the financial transactions.

  • Swift and safe shipping.

  • Top-tier Customer support.

  • We prioritize your safety by avoiding in-person meetings and maintaining the security of your personal information.

If you have any other questions, feel free to reach out to [email protected]. We are here to help!


Thank you for shopping with Redspur!

Did this answer your question?