Buy with confidence on Redspur. Buyer’s Protection is in place to protect you every time you make a Redspur purchase.
Returns & Refunds
We value your satisfaction by facilitating returns and refunds. The claim must be submitted within a 3-day window from delivery.
Your order qualifies for a return if the item is damaged or not as described. Returns aren't accepted for fit issues, delivery delays, or buyer changes of mind.
To initiate a return, simply email [email protected] with the seller's name, item photos, and a description of the issue.
Returns are reviewed promptly within 30 days for approval.
We ensure your peace of mind by providing prepaid USPS shipping labels for returns, safeguarding you in case of lost return claims.
View our Returns & Refunds center for more information.
Payments
Make secure purchases with Redspur’s Buyer Protection.
When you make a purchase on Redspur, we hold your payment until you receive your item and review it.
If you accept the shipment or three days have passed without any action, the seller will receive your payment. If you submit a return request, your payment will be held until the case is resolved.
Any disputes or claims you file may take up to 30 days to be processed. If approved you will receive payment, and funds will be deposited within 5 business days.
Privacy
We promise never to sell your data to third parties. It is your data, not ours! Your privacy is important to us.
We will only use your data to provide Redspur services and Redspur marketing materials to you.
Benefits of Buying on Redspur
We handle the financial transactions.
Swift and safe shipping.
Top-tier Customer support.
We prioritize your safety by avoiding in-person meetings and maintaining the security of your personal information.
If you have any other questions, feel free to reach out to [email protected]. We are here to help!
Thank you for shopping with Redspur!