Receiving Payment
Once the item is delivered to the buyer, they have 3 days to open the package and select Accept or file for a Return/Refund. Read more about Return/Refunds here.
After a few days, if we haven’t heard from the buyer, we’ll remind the buyer to accept the shipment. Once the buyer accepts the shipment we will release payment to you.
After 3 days, if the buyer doesn’t take any action to accept the shipment, and doesn’t select return/refund, we’ll automatically consider the order complete and release payment to you.
If the buyer selects return/refund, they can contact Redspur Support and we’ll review the order.
Once support determines there is no issue with the order, you will get paid.
If support determines something is wrong with the order, we will process a return and send the item back to you.
Your payment will be deposited directly into your bank account. It may take a couple of business days for payment to process. You’ll need to link your bank account through Stripe to receive your earnings. You will be prompted to set up your Stripe account to list your first item.
Here’s how our fees work:
Redspur charges a 10% flat rate on every item sold, deducted from the seller’s sale price.
We use Stripe to process transactions and charges may vary based on shipping rates. On most transactions, you will be charged a payment processing fee of 3.3% + $0.50.