Last Updated: June 13th, 2024
PLEASE READ THIS POLICY CAREFULLY TO UNDERSTAND HOW WE TREAT YOUR PERSONAL INFORMATION AS WELL AS YOUR CHOICES AND RIGHTS. IF YOU DO NOT AGREE WITH THE TERMS OF THIS POLICY, YOU SHOULD NOT ACCESS OR USE THE SITE OR THE APP.
THE SITE OR THE APP IS INTENDED FOR USERS LOCATED IN THE UNITED STATES, AND IT IS NOT INTENDED FOR USERS LOCATED IN OTHER COUNTRIES, INCLUDING THE EUROPEAN UNION AND THE EUROPEAN ECONOMIC AREA.
Introduction
RedSpur, Inc. (also referred to herein as “we,” “us,” and “our”) is committed to protecting the privacy and security of the personal information we collect, use, share, and otherwise process as part of our business. We also believe in transparency, and we are committed to informing you, a user of the Platform (as defined below) about how we treat the data we collect and process.
This Privacy Policy (the “Policy”) describes our data-handling practices regarding your personal information when you visit our website, available at https://redspur.com, and the subdomains thereof (the “Site”), or access our mobile or web-facing application (the “App”) (collectively, the “Site” and the “App” may be referred to as the “Platform”). Such practices may include your visitation of the Site, access to (or use of) the App, visitation of our related social-media pages, an engagement which refers (or links directly) to this Policy, or other services made available to you by and through the Platform.
By using and accessing (and continuing to use and access) this Site or App, you are agreeing to the collection, use, and disclosure of personal information as described in our Policy. If you do not agree with the terms of this Policy, we ask that you please do not use the Site or the App.
You may obtain an accessible version of this Policy by contacting us via the methods identified in the “Contact Us” section of this Policy.
What personal information do we collect?
What Personal Information Do We Collect? We may collect certain personal information, as tabularly provided below. We may combine the information you provide to us with information from and about you that we automatically collect when you visit the Site or the App, from third parties, or other online and offline sources.
Category | Description |
Contact Information | When you visit our Site or use the App, complete a contact form, or otherwise contact us, we may receive your name, address (including postal code), email address, phone number, or other contact details. |
Account Information | In order to access and use certain features of the Site and App, you must first complete a registration to set up a profile. When you create a profile and register with us (an “Account”), we collect your Contact Information; the username and password that you create; your communication preferences; as well as any information you choose to provide, including Other Account Information (as discussed below). |
Other Account Information | When creating an Account with us, you may choose to provide other information, including your language preference(s), gender and/or sex, age or date of birth, photographs (e.g., for avatars or profile pictures), social-media information (e.g., handle(s)), and your preferred size and fit-profile for merchandise. |
Upload Information | After creating an Account with us, you may choose to engage in the services provided by the Site or the App. To participate in the services provided by the Site or the App, such as listing an item for sale, or selling said item, you must upload at least a photograph of the item, which may be accompanied by text, audio, and video pertaining to the item (and any metadata associated therewith). In addition, when using the site or the App, or otherwise participating in the services offered therein, you may view, like, save, search for, or comment on an item and otherwise communicate with other users on the Site or the App. |
Transaction Information | When you make a purchase or conduct a transaction on the Site or App, in addition to your Contact Information, our third-party payment processor may collect payment information (credit card number, security code, and expiration date). We also keep a record of your transactions, which may be associated with your Account Information. |
Communications and Inquiries | If you post within the Site or the App or contact us, in addition to your Contact Information, we will receive any posts, photos, comments, content, questions, or other information that you choose to provide. |
Testimonials | If you write or otherwise provide a review of the Site or the App, we may (or may not) request your consent to publish any such review on the Site or the App, and such review will be available to third-party persons using and/or accessing the Site or the App. |
Cookies and Similar Technologies | Our Site and App use cookies and similar technologies. Please see the “Cookies and Similar Technologies” section of this Policy for more information. |
Usage Data | When you visit the Site or App, we automatically collect information from your browser and your device, which includes the date and time of your visit as well as your location, Internet Protocol (IP) address or unique device identifier, operating system (OS), domain server, browser type, access time, clickstream data, and data about which webpages you visit, such as referring and/or exit webpages. During registration or creation of an Account, we may obtain other information about your device, including unique device identification (and accompanying technical attributes and characteristics) and/or geolocation data, for the purpose of confirming device identification, verifying your identity, and authenticating your Account. |
Cookies and Similar Technologies
What is a cookie? A “cookie” is a small file created by a web server that can be stored on your device (if you allow) for use either during a particular browsing session (a “session” cookie) or a future browsing session (a “persistent” cookie).
How long are cookies stored? “Session” cookies are temporarily stored on your device and remain there until they expire at the end of your browsing session. “Persistent” cookies remain stored on your device until they expire or are deleted by you. Local shared objects (or “flash” cookies) are used to collect and store information about your preferences and navigation to, from, and on a website.
What are first and third-party cookies? First-party cookies are set by the website you are visiting, and they can only be read by that site. Third-party cookies are set by a party other than that website.
What are “similar technologies”? In addition to cookies, there are other data-collection technologies, such as Internet tags, web beacons, pixels (clear gifs, pixel tags, and single-pixel gifs), and navigational data collection (log files, server logs, etc.) that can be used to collect data as you navigate through and interact with a website. Such data-collection technologies may be employed on, or in connection, with related social-media platforms, including Facebook, Twitter, Instagram, and LinkedIn. For example, web beacons are tiny graphics with unique identifiers that are used to understand browsing activity. UTM codes are strings that can appear in a URL when you move from one web page or website to another. The string can represent information about your browsing, such as which advertisement, page, or publisher sent you to the receiving website.
What cookies and similar technologies are in use on the Site? The Site uses cookies and similar technologies to improve Site or App functionality and performance, to measure and track how you interact with the Site or the App, to perform analytics, to market to you, to track ad-driven activity, and to otherwise tailor our communications with you. For example:
Which cookies and technologies are used in connection with the Site and App?
Cookie | Cookie Type | Duration | Purpose |
Stripe | CSRF | Session | Security |
Stripe | SID | Persistent | Device ID |
Intercom | ID | Persistent | Device ID |
Google Analytics | Analytics | Persistent | Analytics |
Other third-party technologies Some third parties may use data collection technologies to collect information about you when you browse the Internet. We do not control these third parties’ technologies or how they may be used. If you have questions about targeted content, you should contact the responsible party directly or consult their privacy policies.
Choices about cookies and similar technologies Most web browsers are set by default to accept cookies. If you do not wish to receive cookies, you may set your browser to refuse all or some types of cookies or to alert you when cookies are being stored. These settings may affect your enjoyment of the Site’s functionality. Adjusting the cookie settings may not fully delete all of the cookies that have already been created. To delete them, you should review your web-browser settings after you have changed your cookie settings. The links below provide additional information about how to disable cookies or manage the cookie settings:
Google Chrome | |
Firefox | |
Microsoft Edge | |
Safari | |
Opera |
For more information about how to modify your browser settings to block or filter cookies, visit http://www.aboutcookies.org/. You may learn more about internet advertising practices and related consumer resources at https://youradchoices.com/control, https://thenai.org/about-online-advertising/faq, and http://www.networkadvertising.org/choices.
How do we use and share your personal information?
How do we use your personal information? We may use your personal information for the purposes described below:
Operate and improve our operations, services, and the Site and App
Process and fulfill orders, purchases, transactions, exchanges, or returns initiated or facilitated by you (or other Users) by and through the Site or the App
Process payments or other transactions
Provide you with services, content, and functionality
Improve our services and develop new services
Honor or enforce our terms of service and contracts
Manage our relationship with you and your use of the Site and App
Communicate with you and respond to your feedback, requests, questions, or inquiries
Register you for our email list and send you periodic messages
Engage with you on social media
Enable you to share comments, questions, and answers
Improve our marketing efforts, including by providing more tailored advertising
Promote our services and contact you about other services
Administer a contest, promotion, sweepstakes, or survey
Assess the success of marketing and advertising campaigns
Ensure the privacy and security of our Site, App, and services
Maintain our databases and back-ups, including records of our communications with you
Monitor information-security risks, detect fraud, and prevent loss
Support and improve the Site and App, including evaluations of functionality and features
Analyze use of the Site, App, and our services and prepare aggregate traffic information
Recognize your device and remember your preferences and interactions
Provide you with a more personal and interactive experience on the Site and App
Determine and track user interests, trends, needs, and preferences
General operational support, including procurement, financial and fiscal management, risk and compliance management, and reporting
Facilitate corporate mergers, acquisitions, reorganizations, dissolutions, or other transactions
Obtain and maintain insurance coverage and professional advice
Accomplish any other purpose (a) that is related or ancillary to any of the purposes described in this Policy, (b) that is described to you when you provide the information or to which you consent, or (c) for which we have a legal basis under law
Comply with applicable federal, state, or local laws
Comply with a civil, governmental, or regulatory inquiry, order, subpoena, summons, or process
Cooperate with law enforcement agencies
Exercise or defend legal rights or claims
Create, use, retain, or disclose de-identified or aggregated data
How Do We Share Your Personal Information? We may share (or otherwise disclose) your personal information for the purpose of providing the App and Site to you and as described below:
Category | Description |
Affiliates | We may share your information with our officers, directors, employees, and agents (each, a “Representative”), as well as our subsidiaries and affiliates and their respective Representatives. |
Corporate Transactions | We may disclose your information in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of our organization or some or all of our assets. If we are acquired by or merged with another entity, your information may be transferred to the new owners. |
Processing Transactions | We may disclose your information to consumer- or credit-reporting agencies, financial institutions, credit-card entities, or other payment-verification entities, in the course professing transactions and validating authorized usage of payment methods (e.g., debit- or credit-card authorization). |
Legal Obligations | We may disclose information in response to subpoenas, warrants, court orders or other legal process, or to comply with relevant laws. We may also share information in order to establish or exercise our legal rights or claims; to defend against a legal claim; and to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of our contracts or terms. Further, to the extent applicable, we may disclose your information to pertinent tax authorities (e.g., the Internal Revenue Service) should you accrue a requisite threshold of income by and through your use and access of the Platform. |
Service Providers and Advisors | We may share information with our service providers that need access to information to provide services on our behalf, such services including hosting of the Site or App, data analysis, payment-processing, order fulfillment, email delivery, and other services pertaining to information technology and infrastructure implementation. The following is a list of third-party service providers that access or otherwise use your information to provide services on our behalf:
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Nature of the Site or the App | As an essential element of the services provided under the Site and the App, aspects of your personal information (including that which was used to create your Account), along with any Upload Information, will be displayed on (or in connection with) your profile, thereby making it available for review by other users. We cannot regulate or control what other users may do with the information made public by you; therefore, please exercise caution when posting information on the Site or App, and please avoid posting or submitting any non-public, proprietary, sensitive, confidential, or other information you do not wish to be shared in your profile or through your Upload Information. |
Public Forums | Any information you disclose on our Site or App in posts, reviews, or on other public areas on the Site or App, becomes public information within the Site and/or App. Please exercise caution when disclosing personal information in these public areas. We cannot control the actions of third parties who may view the Site or App and use publicly available information for their own purposes. |
Third Parties | We may provide information about you to third parties that offer products and services specifically requested by you. We may provide information about you to a third-party social-media network or other third-party platform; it being understood that we do not control or regulate the third party’s use of this information. Additionally, we may share information about you with additional third parties, whether or not authorized by you, in our provision of the services under the Site and the App. |
De-Identified and Aggregated Data | We may share with third parties aggregated information and anonymous or de-identified data that does not identify any specific individual, such as groupings of demographic data or user preferences. |
How long do we keep your information?
We will keep your information for as long as is necessary to fulfill the purposes for which it was collected, for as long as your Account is active, to comply with our business requirements and legal obligations, to resolve disputes, to protect our assets, to operate our business, and to enforce our agreements.
We may delete your information if we believe it is incomplete, inaccurate, or that our continued storage of it is contrary to our objectives or legal obligations. When we delete data, it will be removed from our active servers and databases, but it may remain in our archives when it is not practical or possible to delete it.
We may retain and use anonymous, de-identified, or aggregated information for as long as is permitted under applicable law.
How do we protect your information?
We have adopted security measures that are designed to protect the personal information under our control. From time to time, we review our security procedures and consider new technologies and methods.
But, no security system is perfect, and no data transmission is 100% secure. Although we strive to protect personal information, we cannot guarantee or warrant the security of any information transmitted to or from the Site or App. Your use of the Site and App is at your own risk. We cannot guarantee that your data will remain secure in all circumstances.
If a data breach compromises your personal information, we will notify you and any applicable regulator when we are required to do so by applicable law.
Your rights and choices
Please use the “Contact Us” details provided at the end of this Policy to exercise your rights and choices under this Policy. We honor requests when we are required to do so under applicable law.
Email Preferences. We may send you emails about our Site and services. If you do not want to continue receiving emails from us, you may opt-out by clicking the “unsubscribe” button at the bottom of our emails or by contacting us at [email protected]. Please provide your name and contact information in your request, and we will respond to your request in accordance with applicable law.
Update Your Information. Our goal is to keep your information accurate, current, and complete. If any of the information you have provided to us changes, please let us know via the “Contact Us” details at the end of this Policy. We are not responsible for any losses arising from any inaccurate, inauthentic, deficient, or incomplete personal data that you provide to us.
Complaints. If you believe your rights relating to your personal information have been violated, please contact us via the “Contact Us” details provided at the end of this Policy.
California. Under California Civil Code § 1798.83, California residents who provide personal information in obtaining products or services for personal, family, or household use may be entitled to request and obtain from us, once each calendar year, information about the information we shared (if any) with other businesses for direct marketing uses. We do not currently share your personal information with third parties for those third parties’ direct marketing purposes. Please be aware that not all information sharing is covered by the California’s “Shine the Light” requirements, and only information regarding covered sharing (if any) will be included in our response. As a part of the California Online Privacy Protection Act, all users of our Site may make any changes to their information at any time by contacting us at [email protected].
Nevada. Nevada residents may submit a verified request to us at [email protected] to request that we not make any sale (as defined under Nevada law) of any covered information (as defined under Nevada law) that we have collected or will collect about you. Please provide your name and contact information in your request, and we will respond to your request in accordance with Nevada law.
Third party sites and services
This Policy only applies to the Site and App. It does not apply to any websites, applications, or services from third parties.
The Site and App may include links to, or content from, third parties. These links are to external resources and third parties that have their own privacy policies. It may not always be clear which links are to external, third-party resources. If you click on a third-party link, you will be redirected away from the Site or App. You can check the URL to confirm whether you have left the Site.
We cannot and do not (1) guarantee the privacy or security practices of third parties or any content provided by third parties; (2) control third parties’ collection or use or your information; or (3) endorse any third-party information, products, services, applications, or websites.
Any information provided by you or collected from you by a third party will be governed by that party’s privacy policy and terms of use. You should review their privacy policy and terms of use carefully.
Your device may contain third-party software and/or third-party applications which collect and transmit personal information or other technical data. We are not responsible for any personal information or other information which may be stored or transmitted by any such third-party software or applications. We are not responsible for any personal information or other information that you display publicly or that becomes publicly known as a result of your actions.
Children's Online Privacy Protection Act
Our Site, App, and services are not directed to children under the age of thirteen (13), and we do not knowingly collect information from children under the age of 13. No one under the age of 13 may access, browse, or use the Site or the App or provide any information to us. If we learn that we have collected or received personal information from a child under the age of 13 without a parent’s or legal guardian’s consent, we will take steps to stop collecting that information and to delete it. If you believe we have any received information from a child under the age of 13, please contact us using the “Contact Us” details provided below.
For more information about Children’s Online Privacy Protection Act, please visit the Federal Trade Commission’s website at: https://www.ftc.gov/enforcement/rules/rulemaking-regulatory-reform-proceedings/childrens-online-privacy-protection-rule.
Updates and changes
We may update this Policy from time to time. If we change this Policy, we will post the revised version on our Site and in the App. Any changes, updates, and modifications will be effective immediately upon posting. If we make material changes, we may also notify you through a notice on the Site’s homepage and in the App, and/or we may send you an email regarding the updates.
You should read this Policy carefully before using the Site or App, and you should review it from time to time so that you are aware of its current terms. Your continued use of the Site or App after the “Last Updated” date will constitute your acceptance of and agreement to any changes and to our collection, use, and sharing of your information according to the then-current Policy. If you do not agree with this Policy, you should not use the Site or the App.
Contact us
For more information or if you have questions about this Policy, you may contact us using the information below:
Mail:
Redspur, Inc.
Attn: PRIVACY DEPARTMENT
4935 Main Street
Suite 7-143
Springhill TN, 37174
Email:
[email protected]